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Should i call and complain?

Should i call and complain? Topic: Write letter your friend french
June 15, 2019 / By Catherine
Question: i've never been one to call customer service and complain, or to write on those little papers you get at restaurants. im young i live with my parents but times are tough and my part time job (im in high school) allows me to pay my phone bill, buy some clothes and buy my siblings small things like food. i saved $60 to go to MAC and buy make up. the stuff there is pricey so i knew what i was going for. the 1st girl that helped me was as nice as can be but the cashier girl was a different story. she offered me a brush and a cleaner. i thought the brush wouldnt be so expensive so i agreed. my total came out to above $100 which i just cant afford in brushes right now. she made a big deal about it and told me people went and spent $400 dollars there and that my bill was tiny. i felt so humiliated there were other girls there. i told her i just couldnt afford it right now so she grabbed a tiny bag and stuffed my things in it. the bag fell while she was ringing it up and she didnt say sorry or pick it up. i just paid for it and walked out teared up almost crying. should i call the mac customer service and complain? or should i just let it go?
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Best Answers: Should i call and complain?

Annalee Annalee | 8 days ago
Of course you should complain. That girl was absolutely disgusting. A disgusting person. She is the epitome of a bully. A bully is someone who doesn't have the balls to pick on someone who can defend themselves, so they wait until they find someone defenseless and pick on them. However, this scumbag seems to have forgotten that her JOB is to be kind, courteous, and accommodating. Not make her young customers cry. Please - call, and tell them you will follow up with a letter to the store manager and corporate headquarters. Tell them you are only in HS right now without a lot of money, but that you're an excellent student and that someday you will have a job, a very well-paying job, and that you will have way WAAAYYY more economic power then you do now. Someday you will be one of those shoppers who spend $400-500 a trip, but that you will never outgrow your association you have between MAC and that rude, horrid person. You'll always associate MAC with bullies who disparage kids who can't spend more than $100. Tell them that you got this advice on Yahoo too. And If you got her name, please, please drop it. Or go in personally and point her out. Seriously, that scumbag will always remain a scumbag until someone calls her out. She hurt you and you did NOT deserve it - she had no right, and she was morally reprehensible. [BTW, this reminds me of an incident that happened 2 summers ago in France to a friend of mine. She understood French perfectly but decided not to speak it because she felt her accent might offend the locals. She was in a store and, very politely, asked two young salesgirls if they had a certain style in a different color. They smiled extremely friendly and one (believing no America knows French) said "No we don't, you stupid fat f*cking American pig", all the time smiling and looking innocent. My friend thanked them in English, waited a few minutes, found the store manager, and in nearly-perfect French asked her if she knew what "***" meant, because that's what her sales girls said right to her face. The manager went white with utter shock, then became furious, and my friend left as the manager was cursing the girls out, ripping off their name tags and ordering them out of the store. Believe me - revenge is sweet...]
👍 224 | 👎 8
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Annalee Originally Answered: Should i call and complain?
Of course you should complain. That girl was absolutely disgusting. A disgusting person. She is the epitome of a bully. A bully is someone who doesn't have the balls to pick on someone who can defend themselves, so they wait until they find someone defenseless and pick on them. However, this scumbag seems to have forgotten that her JOB is to be kind, courteous, and accommodating. Not make her young customers cry. Please - call, and tell them you will follow up with a letter to the store manager and corporate headquarters. Tell them you are only in HS right now without a lot of money, but that you're an excellent student and that someday you will have a job, a very well-paying job, and that you will have way WAAAYYY more economic power then you do now. Someday you will be one of those shoppers who spend $400-500 a trip, but that you will never outgrow your association you have between MAC and that rude, horrid person. You'll always associate MAC with bullies who disparage kids who can't spend more than $100. Tell them that you got this advice on Yahoo too. And If you got her name, please, please drop it. Or go in personally and point her out. Seriously, that scumbag will always remain a scumbag until someone calls her out. She hurt you and you did NOT deserve it - she had no right, and she was morally reprehensible. [BTW, this reminds me of an incident that happened 2 summers ago in France to a friend of mine. She understood French perfectly but decided not to speak it because she felt her accent might offend the locals. She was in a store and, very politely, asked two young salesgirls if they had a certain style in a different color. They smiled extremely friendly and one (believing no America knows French) said "No we don't, you stupid fat f*cking American pig", all the time smiling and looking innocent. My friend thanked them in English, waited a few minutes, found the store manager, and in nearly-perfect French asked her if she knew what "***" meant, because that's what her sales girls said right to her face. The manager went white with utter shock, then became furious, and my friend left as the manager was cursing the girls out, ripping off their name tags and ordering them out of the store. Believe me - revenge is sweet...]

Wolf Wolf
You should have complained when this happened. You can try talking with them now and see what they have to say. If you are a regular customer then they should listen to you. Maybe they may offer you a discount the next time you order. You are paying for a meal to be prepared a certain way and that's the way it should be. You only know of this happening the two times you mentioned. How many times has it happened to other people in the past? Good luck to you.
👍 90 | 👎 -1

Shannen Shannen
She sounds just awful. I would definitely complain. I hope you got her name, otherwise your complaint won't be taken as seriously. If you don't have ner name, you can still go back to the store and look at her name tag. What she said was very inappropriate. The amount of money customers spend is none of her business. When you call and complain, ask for a gift certificate. Tell them you shop at MAC often and that while you are a loyal customer, this experience has turned you off from the company and that you will take your business elsewhere. Good luck.
👍 83 | 👎 -10

Nicholas Nicholas
Yes, call and complain. Their job is to make sure their customer has the best possible shopping experience. That cashier is way out of line.
👍 76 | 👎 -19

Knox Knox
You should definitely call and complain. Just make sure you talk to the right person and use the rude girl's name if you can. She shouldn't be working in retail if she doesn't know how to provide customer service.
👍 69 | 👎 -28

Ichabod Ichabod
Yes. You should definitely complain. Not only was she unhelpful, she was extremely rude. She had no right to do or say what she did. Why would she care how much you or other people spend? A good cashier is supposed to take care of you in any way possible, not humliate you. She didn't do her job.
👍 62 | 👎 -37

Estmond Estmond
Bottom line she was on the other side of the counter and treated you like Dookie you should call her boss and complain!
👍 55 | 👎 -46

Estmond Originally Answered: Should I call the school?
Absolutely you should call the school. Start with the teacher AND the principal. If the teacher is helping a friend find contacts through her students, the principal needs to be aware. It is not acceptable practice, and the principal should put a stop to it. If there is not an adequate explanation (and apology) call someone at the district administration level. Most districts have someone assigned to "community relations" type duties, although they could have a different title. Keep asking till you find the right person. If you do not get assurances that this type of scam will not be allowed in the future, I would recommend writing a formal letter of information to your district Superintendent AND school board. Most districts have policies prohibiting this type of scam, and just need to be made aware of the practice, so they can put a stop to it in the future. Also, I think that you should report the insurance company to the BBB in your area. Multiple phone calls, repeatedly after asking them to stop, is harassment. If this sounds harsh, perhaps it is. However, when you start getting more phone calls and junk mail from all the businesses the insurance company sold your personal information to, you will see why it is so important to put people like these on notice, and to protect our children and ourselves from unscrupulous businesses. Good luck!

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